Website URL :

What is expected of the person holding my keys?


Your key holder may be asked to enter your property if the alarm unit has been activated and the operator cannot hear you. They will then be asked to assess the situation and advise the operator.

Your Key holder will not be asked to:

  • give first aid
  • pick you up if you have fallen; or
  • put themselves at risk

Please do not leave your keys in the door or use bolts or chains as your key holders may not be able to gain access.

We will send each key holder a letter explaining their role and asking them to confirm their details and availability.

Elderly personal alarm provided by PPP Taking Care